Return and Refund Policy
1. Returns
For services rendered, if you're dissatisfied with the outcome or quality of our service, please reach out to our customer support team within 7 days of service completion. We'll work with you to understand your concerns and find a satisfactory resolution.
If you've purchased a product from us and find it doesn't meet your expectations, please contact our customer service team within [X] days of receiving the product. We'll guide you through the return process.
2. Refunds
Refunds for services will be considered on a case-by-case basis. If you're unsatisfied with our service, we'll evaluate the circumstances and, if appropriate, issue a refund or credit.
Upon receiving returned products, we'll inspect them to ensure they're in their original condition. Once approved, we'll initiate a refund to your original method of payment. Please note that it may take some time for the refund to be processed and reflected in your account.
3. Condition of Return
Products and Services must be returned in their original packaging and in the same condition as when they were received. This Return and Refund Policy is subject to the legal requirements of the jurisdiction in which FintechGie operates. It is intended to comply with all relevant laws and regulations.
4. Refund Method
Refunds will be issued using the original method of payment. If the original method of payment is not available, the refund will be issued via check or electronic transfer.
5. Cancellation Policy
If you need to cancel a service or product order, please contact us as soon as possible. Cancellation requests will be honored within limited period.
6. Contact Us
If you have any questions or concerns about our Return and Refund Policy, please contact us at info@fintechgie.com.