1. Returns

If you are not satisfied with the quality of our service, please contact our customer support team within 7 days of the service completion. We will collaborate with you to address your concerns and work toward a satisfactory solution.

If you've purchased a product that doesn't meet your expectations, please reach out to our customer service team within 7 days of receiving the product. We will assist you in initiating the return process.

2. Refunds

Refunds for services will be reviewed on a case-by-case basis. If you are dissatisfied with our service, we will assess the situation and, where appropriate, provide a refund or credit.

For returned products, once we receive them and verify that they are in their original condition, we will process the refund. Please note that refunds may take up to 7-10 business days to be processed and reflected in your account, depending on your payment provider.

3. Condition of Return

Products and services must be returned in their original packaging and in the same condition they were received. This Return and Refund Policy complies with the legal requirements of the jurisdiction in which FintechGie operates and adheres to all applicable laws and regulations.

4. Refund Method

Refunds will be issued through the original payment method. If that method is no longer available, we will issue a refund via check or electronic transfer. Please allow 7-10 business days for the refund to be credited to your account, depending on the processing times of your payment provider.

5. Cancellation Policy

If you wish to cancel a service or product order, please contact us as soon as possible. We will accommodate cancellation requests within a limited period. In the case of a cancellation that qualifies for a refund, please allow 7-10 business days for the credit to be processed and reflected in your account.

6. Contact Us

For any questions or concerns regarding our Return and Refund Policy, please feel free to contact us at info@fintechgie.com.